Records Request and Portal Registration

To promote security and maintain patient confidentiality, Clinical Pathology Laboratories' (CPL) policy is to review each record request to confirm the identity of the requestor and the right to access the records. You may request access to your records through CPL's Patient Portal or via document delivery as below:

Patient Portal Registration:

Complete and submit the Record Request (RR) Form along with proper identification via email, fax or mail.  If this option is selected, an email address must be provided.

Call 844.280.8484 to speak with one of our dedicated patient record specialists who can answer additional questions or assist with completing the Record Request (RR) form.

Once you register for our portal, you will receive an email from Sonic Healthcare USA at the address provided above.  The email will direct you to the portal website at https://patient.cpllabs.com to complete registration.  Once registered, the portal provides links to the last two years of laboratory reports. Recent lab work is available 72 hours after all tests are completed and the report is final. Any future laboratory testing will be available without further re-registration barring any issues with identification.

Document delivery via email, mail or fax:

  • Complete and submit the Record Request (RR) Form along with proper identification, see Record Request Form instruction page for a list of acceptable forms of identification
  • Provide an email address if delivery option email is chosen
  • Provide a fax number if delivery option fax is chosen
  • Provide mailing address if delivery option mail is chosen

Call 844.280.8484 to speak with one of our dedicated patient record specialists who can answer additional questions or assist with completing the Record Request (RR) form.

 

Appropriate medical expertise is required for the correct interpretation of clinical laboratory results, and is not available from laboratory personnel. Action should not be taken based on test results without first discussing them with your healthcare provider.