Getting lab work done
Most laboratory test collections do not require an appointment. Please contact your preferred Patient Service Center for any laboratory testing requiring timed collection or call Customer Service at 800.633.4757 option 2 with any questions you may have.
Sometimes special preparation is necessary to improve the accuracy of laboratory testing. This may involve:
- Fasting (not eating any or certain foods) for several hours or overnight and possibly even avoiding coffee with cream/sugar until after laboratory testing has been performed.
- Drinking more or less water than usual.
- Avoiding certain medications or vitamin and herbal supplements prior to testing.
It is important to consult with your provider about the medications you are currently taking, including supplements and other over-the-counter medications, before making any changes to your routine prior to having laboratory tests performed.
Laboratory results can be obtained by filling out a patient records request form at the Patient Service Center. More detailed instructions are provided under the Records Request page, by calling the Patient Records department at 844.280.8484 or at email@example.com.
Prior authorization is a process used by many insurance companies to determine if a procedure, service, or medication will be covered.
Learn more about Prior Authorization here.